Hostzera Privacy Policy

Hostzera respects your privacy and is committed to protecting your personal data when you use our website or services.

This Privacy Policy explains how we collect, use, process, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

• Name.
• Email address.
• Phone number.
• Billing address or contact details.
• Account, order, invoice, and payment-related data.
• Technical data such as IP address, browser type, operating system, and login logs.
• Support tickets, abuse reports, and communications.

2. How We Use Your Information

We use the information for purposes including:

• Creating accounts and providing services.
• Processing orders, invoices, and payments.
• Delivering technical support and customer service.
• Improving performance, security, and service quality.
• Sending important notices, updates, or technical alerts.
• Handling legal, security, abuse, or compliance-related matters.

3. Sharing of Information

We do not sell your personal data. We may share information only when necessary with:

• Payment providers.
• Infrastructure providers, data centers, or technical partners necessary to deliver the Services.
• Legal or regulatory authorities where required by law.
• Relevant parties for abuse, copyright, or security investigations.

4. Data Protection

We implement reasonable technical and organizational measures to protect data from unauthorized access, misuse, alteration, or loss. However, no method of transmission or storage is completely secure.

5. Data Retention

We retain personal data for as long as necessary to provide the Services and to comply with contractual, operational, accounting, or legal obligations.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze performance, protect sessions, and provide functional improvements.

7. Client Responsibility for Hosted Data

If the Client hosts websites, applications, databases, or end-user content through our Services, the Client is responsible for compliance with applicable data protection laws and for maintaining their own privacy notices where required.

8. Legal Complaints and DMCA Notices

For legal complaints, copyright claims, abuse issues, or DMCA-related notices, please contact:

abuse@hostzera.com

9. Contact Information

• Company Name: Hostzera
• Support: support@hostzera.com
• Abuse / Legal Complaints: abuse@hostzera.com
• Phone: +31 6 27888801
• Address: Utrecht, Netherlands

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website together with the revised date.